Service Problems That Cost You Time & Trust
You've invested in our world-class security and attendance infrastructure, fingerprint attendance machines, face recognition terminals, DFMD walk-through detectors, baggage scanners, turnstiles, boom barriers, and access control systems. But when something breaks or needs attention, the service experience often feels like a black hole.
Delayed responses. No status updates. Repeated follow-up calls. No tracking.
TimeWatch India, the country's leading provider of biometric, security screening, and access management solutions, has built a direct solution to this problem: the TimeWatch Client Connect Mobile App.
What Is the TimeWatch Client Connect App?
Client Connect is a dedicated mobile application built exclusively for TimeWatch customers. It gives you a centralized, real-time platform to:
- Register service complaints for any TimeWatch product
- Track complaint status live | New Ticket, In Progress, Pending, Hold, Closed
- View all active and resolved tickets in one dashboard
- Eliminate the need for repeated phone follow-ups
- Manage multiple devices and multiple locations from one login
Whether you're managing biometric attendance at a corporate office, baggage scanners at an airport, or turnstiles at a metro station — one app handles all your service needs.
All TimeWatch Products Now Supported Through One App
The Client Connect App covers service complaint management across TimeWatch's entire product portfolio:
Biometric Attendance Devices
- Fingerprint Attendance Machine
- Face Recognition Attendance Terminal
- Palm Vein Attendance Device
- Iris Recognition Terminal
- Multi-Biometric Attendance System
- Card-Based Attendance Machine (RFID / Proximity)
- PIN-Based Attendance Terminal
- Mobile Attendance App (GPS-based)
- Time & Attendance Management Software
- Payroll Integration Software
Access Control Systems
- Fingerprint Door Access Controller
- Face Recognition Access Control
- Card Reader Access Control (RFID, Mifare, HID)
- Biometric Door Lock
- Standalone Access Controller
- Network-Based Access Control Panel
- Multi-Door Access Control System
- Visitor Management System
- Intercom & Video Door Phone Integration
Turnstiles & Flap Barriers
- Tripod Turnstile
- Flap Barrier / Swing Gate
- Full-Height Turnstile
- Half-Height Turnstile
- Speed Gate / Optical Turnstile
- Waist-High Turnstile
- Motorized Swing Gate
- Subway / Metro Turnstile
Boom Barriers & Parking
- Automatic Boom Barrier Gate
- RFID Parking Management System
- LPR (License Plate Recognition) Camera
- Parking Ticket Dispenser
- Vehicle Counter & Sensor
- Barrier with Loop Detector
Security Screening Equipment
- Door Frame Metal Detector (DFMD)
- Hand-Held Metal Detector (HHMD)
- Baggage X-Ray Scanner
- Under-Vehicle Surveillance System (UVSS)
- Explosive Trace Detector (ETD)
- Body Scanner
Software & Cloud Solutions
- TimeWatch Attendance Management Software
- HR & Payroll Software Integration
- Cloud-Based Attendance Portal
- TimeWatch Client Connect Mobile App
- API Integration for Third-Party HR Systems
No matter which TimeWatch product you own, you can raise, track, and manage its service ticket directly from the app.
Key App Features
Real-Time Complaint Dashboard Your home screen shows a Total Overview Complaint Status panel with live ticket counts by category. Color-coded progress bars let you instantly see how many tickets are New, In Progress, Pending, On Hold, or Closed.
Instant Complaint Registration Fill in your complaint details and submit in under 30 seconds. The system instantly creates a tracked service ticket and assigns it to the relevant team — whether it's for a DFMD, a fingerprint scanner, a swing gate, or a boom barrier.
Live Status Tracking Every ticket updates in real-time as your service team works on it. No more calling to ask "what's the status?" — the answer is always on your screen.
Multi-Location, Multi-Ticket Management Enterprises with multiple offices, factories, or sites can monitor all complaint tickets across all locations simultaneously. One dashboard. Full control.
Available on Android & iOS The app is available free of charge on both major mobile platforms, accessible to all members of your team.
Who Is This App For?
- Corporate offices using biometric attendance and access control
- Factories and warehouses with time-attendance systems
- Airports and logistics hubs using baggage X-ray scanners and DFMD
- Metro stations, stadiums, and public venues with turnstiles and flap barriers
- Shopping malls and commercial complexes with boom barriers and parking systems
- Schools, colleges, and institutions with attendance and visitor management
- Banks and financial institutions with biometric access control
- Government offices using security screening and attendance infrastructure
Download the TimeWatch Client Connect App
Android | Google Play Store 👉 https://play.google.com/store/apps/details?id=com.clientConnect.com
iOS | Apple App Store 👉 https://apps.apple.com/in/app/timewatch-client-connect/id6752843505
